Description

Summary

Hyatt Hotels Corporation seeks a detail-oriented and collaborative Project Coordinator to join our Global Commercial Onboarding team. In this role, you will be supporting global and regional leaders across Commercial Services-including Operations, Development, Revenue Management, Digital, Marketing, Distribution Services, Content, Sales, Loyalty, and Technology, where you'll be ensuring the team's success to make Hyatt a leading hospitality company at welcoming hotels into the portfolio. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building colleague connections across the organization.

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues.

As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences and jobs into careers.

Why Now?

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

How We Care for Our People

What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.

We're proud to offer exceptional corporate benefits which include:
• Annual allotment of free hotel stays at Hyatt hotels globally
• Flexible work schedule
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off, Medical, Dental, Vision, 401K with company match

Who You Are

As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally.
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Qualifications

The Project Coordinator, Commercial Onboarding is responsible supporting all commercial aspects of hotel openings, transitions, and integrations globally at Hyatt Hotels. This role will provide critical system, tool, and process support for the team leading the commercial onboarding of new hotels and transitions globally. This role will focus on maintaining the infrastructure, documentation, and operational tools that empower onboarding colleagues to deliver efficient, scalable, and consistent onboarding experiences across all regions.
This role demands a detailed-oriented self-starter and problem-solver that can work across several teams with tasks including:
• Maintain and update onboarding trackers, dashboards, templates, and workflows within project management tools (e.g., Smartsheet, SharePoint).
• Support the configuration, testing, and optimization of onboarding-related tools and platforms.
• Maintain and continuously improve onboarding playbooks, SOPs, process maps, and quick-reference guides.
• Help standardize onboarding operations across regions through documentation alignment and process harmonization.
• Track onboarding program timelines, task assignments, and status updates to support onboarding leads
• Assist with scheduling, meeting coordination, and follow-ups for onboarding-related sessions and workshops.
• Support onboarding colleagues with ad hoc reporting, data entry, and document management.
• Manage shared mailboxes, intake forms, or internal request channels related to onboarding.
Qualifications

Experience Required:
• Associate's or Bachelor's degree in Business, Hospitality, Project Management, or related field.
• 1-2 years of experience in an administrative, systems, or operations support role (hospitality industry experience a plus).
• Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
• Experience with collaborative and project management tools (e.g., Smartsheet, Monday.com, Asana, Microsoft Teams, SharePoint).
• Detail-oriented with strong organizational and multitasking abilities.

Experience Preferred:
• Familiarity with hotel systems (CRS, PMS, CRM, RMS, Digital tools).
• Exposure to hotel pre-opening or onboarding processes.
• Experience supporting cross-functional or global teams
The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
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We welcome you:
Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.

The pay range for this position is $25.64 - $35.90/hour.

The final pay rate offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.

We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.