Description
About Us
We're revolutionizing wilderness medicine education by blending outdoor passion with cutting-edge training. Our mission? Making life-saving skills accessible while nurturing a community of outdoor medicine enthusiasts.
Role Overview
As our Executive Support Specialist/ Operations Coordinator, you'll be the digital backbone of our operations, orchestrating everything from student communications to course management. This role is perfect for a tech-savvy professional who thrives on organization and loves the intersection of outdoors and education.
Key Responsibilities
Course Management
- Create and manage course documentation including rosters, web listings, and social media content
- Track student progress in online modules
- Coordinate pre-course communications through automated and personalized channels
- Develop course guides and promotional materials
- Process course completions and certificate distribution
- Handle CME submissions
- Monitor and follow up on incomplete online modules
- Maintain accurate student records
Digital Communications
- Manage multiple email accounts (Info, WMU, student communications)
- Coordinate through various platforms (Mailchimp, Insightly CRM)
- Maintain website content (WordPress)
- Leverage AI tools for content creation and process optimization
Ideal Candidate Profile
- Educational background or experience
- Strong written communication skills
- Ability to manage multiple priorities
- Tech-forward mindset
- Medical knowledge (preferred)
- Outdoor industry understanding
Benefits & Perks
- Health benefits
- 9 paid holidays
- PTO package
- Dynamic co-working space
- Work-life balance focus
- Professional development opportunities
Working Environment, join a team that values:
- Creative problem-solving
- Continuous learning
- Work-life integration
- Individual growth
- Authentic collaboration
- Trust-based relationships
We're an Equal Opportunity Employer committed to diversity and inclusion. We provide reasonable accommodation under ADA. This is an at-will position.
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Join us in revolutionizing wilderness medicine education while being part of a forward-thinking, inclusive team that values both professional growth and life beyond work.
Requirements
Required Qualifications
- High school diploma/GED minimum (bachelor’s degree preferred in Business, Communications, or related field)
- 2+ years of administrative and/or operations experience
- Proven expertise with:
- Google Workspace
- Digital marketing tools (Canva, Mailchimp)
- CRM systems
- Learning Management Systems
- Spreadsheet management
- AI tools for workflow optimization
- - Pre-employment drug screening and background check required
